Frequently Asked Questions
Everything you need to know about our sustainable denim and services.
What makes ÉTICA Denim sustainable?
We utilize industry-leading technology to reduce water consumption by 90%, energy by 63%, and chemical usage by 70% compared to standard denim production. Our materials are sourced from eco-friendly suppliers and finished with biodegradable washes.
How do I find my perfect fit?
Each product page features a detailed size guide and fit description. Since we use premium fabrics with varying stretch levels, we recommend checking the specific measurements for each style or contacting our fit experts for personalized advice.
What is your return policy?
We offer a 30-day return window for all unworn, unwashed items with original tags attached. Returns are processed within 5-7 business days of receipt, and a flat-rate shipping fee is deducted from the refund amount unless the item is defective.
Do you ship internationally?
Yes, we ship to most countries worldwide. International shipping rates and delivery times vary by location and are calculated at checkout. Please note that customers are responsible for any local customs duties or taxes.
How should I care for my denim to ensure it lasts?
To preserve the color and integrity of the fabric, we recommend washing your jeans inside out in cold water only when necessary. Always hang dry; avoiding the dryer prevents fiber breakdown and shrinkage.
Are your workers treated fairly?
Absolutely. Ethical manufacturing is our core value. Our facilities are certified for fair labor practices, ensuring safe working conditions, living wages, and comprehensive benefits for all employees in our supply chain.